Guide to New Zealand Visa for Hong Kong Citizens

Updated on Mar 26, 2023 | Online New Zealand Visa

So, if you are a citizen of Hong Kong planning to travel to New Zealand, you will need to obtain an eTA. To do so, you will need to fill out an online application form, pay the eTA fee, and wait for approval.

If you are a citizen of Hong Kong planning to travel to New Zealand, you may need to obtain an Electronic Travel Authority (eTA). Here is an outline of our guide to help you through the process:

  • Firstly, an eTA is an electronic travel authorization that allows you to visit New Zealand for a short period of time. It is mandatory for citizens of certain countries, including Hong Kong, to obtain an eTA before entering New Zealand.
  • To apply for an eTA, you will need to visit the official New Zealand Immigration website and fill out an online application form. You will need to provide personal information such as your name, address, passport details, and travel plans.
  • After submitting your application, you will need to pay the eTA fee using a valid credit or debit card. The processing time for an eTA is usually around 72 hours, but it can take longer in some cases.
  • Once your eTA has been approved, you will receive an email confirmation. It is important to print a copy of your eTA confirmation and carry it with you when you travel to New Zealand.

So, if you are a citizen of Hong Kong planning to travel to New Zealand, you will need to obtain an eTA. To do so, you will need to fill out an online application form, pay the eTA fee, and wait for approval. Once approved, make sure to print a copy of your eTA confirmation and carry it with you when you travel to New Zealand.

New Zealand Visa (NZeTA)

New Zealand eTA Application Form now allows visitors from all nationalities to obtain New Zealand eTA (NZETA) by email without visiting New Zealand Embassy. New Zealand Visa application process is automated, simple, and completely online. New Zealand Immigration now officially recommends Online New Zealand Visa or New Zealand ETA online rather than sending paper documents. You can obtain New Zealand eTA by filling out a form on this website and making the payment using a Debit or Credit Card. You will also require a valid email id as New Zealand eTA information will be sent to your email id. You do not need visit an embassy or consulate or to send your passport for Visa stamping. If you are arriving to New Zealand by the Cruise Ship route, you should check the New Zealand ETA eligibility conditions for Cruise Ship arrival to New Zealand.

New Zealand eTA Guide for Hong Kong Citizens

New Zealand is a popular travel destination for people all around the world, including Hong Kong citizens. To ensure a smooth and hassle-free entry into New Zealand, citizens of Hong Kong are required to obtain an Electronic Travel Authority (eTA) before traveling to the country.

An eTA is an electronic authorization that allows visitors to enter New Zealand for a short period of time, typically up to three (3) months. In this guide, we will walk you through the process of obtaining an eTA as a Hong Kong citizen, including what information you will need to provide, the application process, fees, and more.

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eTA New Zealand Visa, or New Zealand Electronic Travel Authorization, is a mandatory travel documents for citizens of visa-waiver countries. If you are a citizen of a New Zealand eTA eligible country, or if you are a permanent resident of the Australia, you will need New Zealand eTA for layover or transit, or for tourism and sightseeing, or for business purposes. Learn more at Online New Zealand Visa Application Process.

How to Apply for an eTA?

The first step to obtaining an eTA as a Hong Kong citizen is to fill out the online application form. This can be done on the official website of New Zealand Visa.

The application form will ask you for personal information such as your name, address, and passport details. You will also need to provide information about your travel plans, including the date of your arrival in New Zealand, the purpose of your trip, and the length of your stay.

It is important to ensure that all of the information you provide is accurate and up to date. Any discrepancies or errors could result in delays or even the rejection of your eTA application.

What are Some Tips for Ensuring a Smooth and Successful Application Process for Hong Kong citizens?

To increase your chances of a successful eTA application, it is important to follow these tips:

  • Apply early: It is recommended to apply for your eTA at least three days before your scheduled departure to New Zealand. This will allow for any potential delays or issues that may arise during the application process.
  • Use a valid email address: You will receive confirmation of your eTA via email, so it is important to use a valid email address when submitting your application.
  • Double-check your information: Make sure all the information you provide is accurate and up to date, including your passport details and travel plans.
  • Keep your passport up to date: Your passport must be valid for at least three months beyond the date you plan to leave New Zealand. If your passport is due to expire soon, it is recommended to renew it before applying for your eTA.

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When landing in New Zealand on a cruise ship, cruise passengers of all nations can apply for an NZeTA (or New Zealand eTA) instead of a visa. Tourists who arrive in New Zealand to board a cruise are subject to different laws. More information is provided below. Learn more at New Zealand eTA for Cruise Ship Travelers.

Payment and Processing Time for Hong Kong Citizens

There is a fee associated with applying for an eTA as a Hong Kong citizen. To know more about the fee please visit our website. Payment can be made using a credit or debit card.

The processing time for an eTA is usually around 72 hours, although it can take longer in some cases. It is recommended to apply for your eTA well in advance of your trip to allow for any potential delays.

If your eTA application is rejected, you will be notified via email. In this case, you may need to apply for a visitor visa to enter New Zealand.

Approval and Confirmation

Once your eTA application has been processed and approved, you will receive an email confirmation. It is important to print a copy of this confirmation and carry it with you when traveling to New Zealand.

If you do not receive an email confirmation, it is recommended to check your spam or junk folder. If you still cannot find the confirmation, you can contact New Zealand Immigration for assistance.

Traveling to New Zealand with an eTA

Before leaving for New Zealand, there are a few things to keep in mind:

  • Visa-free travel: As a Hong Kong citizen, you do not need a visa to enter New Zealand for up to three months. However, you will need a valid eTA.
  • Entry requirements: When entering New Zealand, you will need to present your valid passport, your eTA confirmation, and evidence of your onward travel plans (such as a return ticket). It is also recommended to have proof of sufficient funds to cover your stay in New Zealand.
  • Border processing: When you arrive in New Zealand, you will go through border processing. This includes presenting your documents, having your bags checked, and potentially being asked questions about the purpose of your trip and your travel plans.
  • Quarantine requirements: Due to New Zealand's strict biosecurity measures, all visitors to the country are required to declare any food, plant, or animal products they are bringing into the country. If you are unsure about what you can bring into New Zealand, it is recommended to check with New Zealand Customs before your trip.

Using your eTA to enter New Zealand is straightforward, but it is important to have all the necessary documents and information to ensure a smooth entry process.

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Find All the Details About the New Zealand Visa Registration Process and Form Instructions. Completing a New Zealand Visa application is quick and easy. Filling out the online form takes minutes, and you don't have to go to an embassy or consulate. Learn more at New Zealand Visa Application Form.

What to Do If a Hong Kong citizen Encounters Any Issues with Your eTA at the Border?

If you encounter any issues with your eTA at the border, such as it not being recognized or not appearing in the system, it is important to remain calm and speak to a border official.

In most cases, issues with eTAs can be resolved quickly and easily by presenting the confirmation email or providing additional information. However, in rare cases, it may be necessary to apply for a visitor visa on the spot.

How Long is an eTA Valid for Hong Kong citizens?

An eTA is valid for up to 2 years or until the expiration date of your passport, whichever comes first. 

This means that you can use the same eTA for multiple visits to New Zealand within that timeframe, as long as your passport remains valid.

By providing more in-depth information on these subheads, readers can gain a better understanding of the eTA process and what to expect when traveling to New Zealand as a Hong Kong citizen.

What to Do if Your eTA Application is Denied as a Hong Kong citizen?

If your eTA application is denied, you will receive a notification email explaining the reason for the denial. 

In some cases, it may be possible to apply for a visa instead, but this will depend on your individual circumstances. If you believe that the denial was made in error, you can contact the New Zealand Immigration Contact Centre for further assistance.

Renewing or extending an eTA:

If your eTA is about to expire and you plan to visit New Zealand again, you will need to apply for a new eTA. 

The process for renewing an eTA is similar to the initial application process, but you will need to provide updated information about your travel plans and passport details. If you wish to stay in New Zealand for longer than 90 days, you may need to apply for a different type of visa.

Traveling with Children and eTAs:

If you are traveling with children to New Zealand, each child will need to have their own eTA. 

You can include their details on your application, but they will still need their own eTA to enter the country. Additionally, if you are traveling with a child who is not your own, you will need to provide a letter of consent from the child's parent or legal guardian.

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New Zealand eTA or NZeTA has been made a necessary entry document needed by foreign citizens on arrival to New Zealand from 2019. If visiting New Zealand is among your travel plans or a trip to the country for any other specific purpose, then your wait to get an authorisation to visit New Zealand could be simply a few minutes. Learn more at New Zealand Business Visa.

Benefits of Traveling to New Zealand with an eTA for Hong Kong citizen:

One of the main benefits of traveling to New Zealand with an eTA is that it streamlines the entry process into the country. Instead of having to go through the traditional visa application process, which can be time-consuming and more complicated, the eTA application process is relatively simple and can be done online. Additionally, the eTA allows Hong Kong citizens to stay in New Zealand for up to 90 days at a time, which is ideal for those who want to explore the country as a tourist or conduct business.

Hong Kong Embassies in New Zealand:

Hong Kong has two consular offices in New Zealand, located in Wellington and Auckland. The offices provide consular services to Hong Kong citizens who are living or traveling in New Zealand, as well as New Zealand citizens who are traveling to Hong Kong.

The Hong Kong Economic and Trade Office in Sydney, Australia, is also responsible for providing consular services to Hong Kong citizens in New Zealand. The office is located in the heart of Sydney and offers a wide range of services, including passport and visa applications, notarization and certification of documents, and assistance in emergency situations.

Consulate-General of Hong Kong in Wellington:

Address: Level 11, 1 Willis Street, Wellington 6011, New Zealand

Telephone: +64 4 472 1866

Email: [email protected]

Consulate-General of Hong Kong in Auckland:

Address: Level 4, 280 Queen Street, Auckland Central, Auckland 1010, New Zealand

Telephone: +64 9 307 1250

Email: [email protected]

Hong Kong Economic and Trade Office in Sydney:

Address: Level 1, 39-41 York Street, Sydney NSW 2000, Australia

Telephone: +61 2 9283 3338

Email: [email protected]

Hong Kong citizens who require consular assistance while in New Zealand should contact the nearest Hong Kong consular office or the Hong Kong Economic and Trade Office in Sydney. Consular staff can provide assistance with a wide range of issues, including lost or stolen passports, medical emergencies, and legal issues. It is recommended that Hong Kong citizens traveling to New Zealand register with their local consular office before departing for New Zealand, in case of emergency situations.

New Zealand Embassies in Hong Kong:

New Zealand has one embassy in Hong Kong, which provides consular services to New Zealand citizens who are living or traveling in Hong Kong. The embassy also promotes trade and investment between New Zealand and Hong Kong, and provides support to New Zealand businesses operating in Hong Kong.

New Zealand Embassy in Hong Kong:

Address: 6501 Central Plaza, 18 Harbour Road, Wanchai, Hong Kong

Telephone: +852 2525 5044

Email: [email protected]

Consular services provided by the New Zealand Embassy in Hong Kong include passport applications and renewals, notarization and certification of documents, and assistance in emergency situations such as lost or stolen passports, hospitalization, or arrest. The embassy can also provide advice and support to New Zealand citizens who are in Hong Kong for business or study purposes.

It is recommended that New Zealand citizens traveling to Hong Kong register with the New Zealand embassy before departing for Hong Kong, in case of emergency situations. The embassy can also provide information on travel requirements, health and safety, and other important information for travelers to Hong Kong.

In addition to the embassy in Hong Kong, New Zealand also has a Consulate-General in Auckland that provides consular services to Hong Kong citizens living or traveling in New Zealand. The Consulate-General is located at Level 3, 3 City Road, Grafton, Auckland 1010, and can be reached at +64 9 303 2424 or by email at [email protected].

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Visitors from Visa Free nations, also known as Visa Waiver countries, must apply for an online electronic travel authorization in the form of a New Zealand eTA from 2019. Learn more at New Zealand Tourist Visa.

Exploring New Zealand: Top Destinations and Activities:

New Zealand is known for its stunning natural beauty and diverse range of activities. From hiking in national parks to surfing on world-class beaches, there is something for everyone in this country. Some of the top destinations to visit include Queenstown, Auckland, Wellington, and Christchurch, while popular activities include bungee jumping, skiing, and wine tasting.

New Zealand is a beautiful country with many hidden gems that are off the beaten path. Here are some lesser-known places that a Hong Kong citizen must visit in NZ:

  • Milford Sound - This stunning fiord in the Fiordland National Park is often referred to as the "Eighth Wonder of the World." With towering peaks, cascading waterfalls, and abundant wildlife, it's a must-visit for anyone traveling to New Zealand.
  • Abel Tasman National Park - This coastal paradise on the northern tip of the South Island is home to some of the country's most pristine beaches and crystal-clear waters. Kayaking, hiking, and wildlife spotting are all popular activities here.
  • Mount Cook National Park - This UNESCO World Heritage site is home to New Zealand's highest peak, Mount Cook. The park is a popular destination for hiking, mountaineering, and stargazing.
  • The Catlins - Located in the southeast corner of the South Island, this rugged and remote region is home to stunning waterfalls, hidden beaches, and abundant wildlife, including penguins and sea lions.
  • Marlborough Sounds - This network of waterways and islands at the top of the South Island is a popular destination for sailing, kayaking, and wildlife spotting. The region is also home to some of New Zealand's best wineries and gourmet food producers.
  • Taranaki - This region on the west coast of the North Island is dominated by the towering Mount Taranaki, an active volcano that offers hiking and skiing opportunities. The area is also home to some of the country's best surf beaches and scenic drives.
  • Hokianga - This historic and culturally significant area on the west coast of the North Island is home to towering sand dunes, rugged coastlines, and Maori cultural sites. Visitors can take guided tours and learn about the region's rich history and traditions.

These are just a few of the many hidden gems that Hong Kong citizens can discover while exploring New Zealand. With so much natural beauty and cultural richness to explore, there's always something new to discover in this amazing country.

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Since 2019, NZeTA or New Zealand eTA has been made a necessary entry document needed by foreign citizens on arrival to New Zealand. New Zealand eTA or electronic travel authorisation would allow you to visit the country with the help of an electronic permit for a given period. Learn more at How to visit New Zealand in a Visa-Free way.

Conclusion:

In conclusion, obtaining an eTA is an important step for Hong Kong citizens who wish to visit New Zealand for tourism or business purposes. The eTA application process is straightforward and can be completed online, but it is important to ensure that all information is accurate and up-to-date. By following the guidelines outlined in this article, you can make sure that your eTA application is successful and that you are well-prepared for your trip to New Zealand.

Frequently Asked Questions about eTAs for Hong Kong Citizens:

What is an eTA and why do I need one to travel to New Zealand?

An eTA, or Electronic Travel Authority, is a visa waiver that allows citizens of certain countries to visit New Zealand for tourism or business purposes without obtaining a traditional visa. Hong Kong citizens are eligible to apply for an eTA to travel to New Zealand.

How to Apply for an eTA as a Hong Kong Citizen?

To apply for an eTA as a Hong Kong citizen, you will need to have a valid passport, a credit or debit card to pay the application fee, and an email address. The application can be completed online and should only take around 15-20 minutes to complete. 

You will need to provide personal information, such as your name, date of birth, and passport details, as well as answer questions about your travel plans and potential health risks. Once you have submitted your application and paid the fee, you should receive a confirmation email within 72 hours.

How Long Does It Take to Process an eTA Application?

In most cases, eTA applications are processed within 24-72 hours. 

However, in some cases, it may take longer if additional information is required or if there are issues with the application. It is recommended to apply for an eTA well in advance of your travel dates to ensure that you have enough time for the application to be processed.

What information do I need to provide when applying for an eTA?

You will need to provide personal information, such as your full name, date of birth, passport details, and contact information. You will also be required to answer questions about your health, character, and travel plans.

What happens if my eTA application is denied?

If your eTA application is denied, you will be notified in writing and given the reason for the denial. You may be able to apply for a traditional visa to travel to New Zealand, depending on your circumstances.

How long is an eTA valid?

An eTA is valid for up to 2 years or until the expiration date of your passport, whichever comes first. You may use your eTA to enter and exit New Zealand multiple times during its validity period.

Do I need to print my eTA or can I show it on my phone?

You do not need to print your eTA, as it is linked electronically to your passport. You can show your eTA confirmation email on your phone or other electronic device when you check-in for your flight to New Zealand.

Can I apply for an eTA if I have a criminal record?

It depends on the nature of your offense and how recently it occurred. You will be required to disclose any criminal convictions or charges when applying for an eTA, and your case will be reviewed by New Zealand Immigration on a case-by-case basis.

Can I work in New Zealand with an eTA?

No, an eTA is only valid for tourism or business purposes. If you wish to work in New Zealand, you will need to obtain a traditional work visa.

Is travel insurance required for visitors to New Zealand?

While travel insurance is not required by law, it is highly recommended for all visitors to New Zealand. Travel insurance can provide coverage for medical expenses, trip cancellations, and other unforeseen events that may occur during your travels.

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New Zealand has a new entry requirement known as the Online New Zealand Visa or eTA New Zealand Visa for short visits, vacations, or professional visitor activities. To enter New Zealand, all non-citizens must have a valid visa or electronic travel authorization (eTA). Learn more at Online New Zealand Visa.


Ensure that you have checked the eligibility for your Online New Zealand Visa. If you are from a Visa Waiver country then you can apply for an Online New Zealand Visa or New Zealand eTA regardless of the mode of travel (Air / Cruise). United States citizens, European citizens, Canadian citizens, United Kingdom citizens, French citizens, Spanish citizens and Italian citizens can apply online for New Zealand eTA. United Kingdom residents can stay on New Zealand eTA for 6 months while others for 90 days.

Please apply for an Online New Zealand Visa 72 hours in advance of your flight.